Faq

What is in the Clients' Area?

In this area you can:

  • Complete your Welcome Packet
  • Update various forms (such as Client Profile, Goals, Discovery, Evaluations, we will use in the coaching relationship)
  • Schedule & re-schedule your coaching appointments
  • Access various documents and resources posted for your use
  • Complete your Call Strategy Form prior to your coaching session

How do I access your Client's Area?
Click on my website: Clients Area and click on LOGIN in the upper center of this Welcome Page. You will know you have successfully logged into this area when the webpage displays:
Welcome (your name)! in the upper left corner.

What do I do if I have to re-schedule an appointment?
Simply access my "Clients Area" by logging in with your username and password and access my on-line calendar to re-schedule. Make sure you select an open coaching time within a slot marked "AVAILABLE". Once you have determined the time you would like to reschedule for, simply click on the "title" of your current coaching appointment, click on the "EDIT" button and change the start time, stop time and date to reflect the new desired appointment time. We both will receive instant emails confirming the changes.

What happens if I miss a call due to an emergency?
No worries. We can do laser coaching via email until our next scheduled call. If you give me 24 hours notice I will do my best to reschedule your appointment.

What if I've lost my password?
Not a problem! When you go to the home page of my private clients area and click on the "Login" link at the top center, you will be able to enter your username and then click on the "I FORGOT MY PASSWORD" button. My system will automatically send you an email with your password included. Should you misplace your username, simply contact me via email and I will send you your username.

 

Sabrina Starling, Ph.D., PCC, BCC
President & Founder
Tap the Potential LLC